Luxury Assistant Manager
The Luxury Assistant Manager supports the Property Manager in overseeing the daily operations of a luxury residential community while delivering an exceptional, hospitality-driven resident experience.
Key Responsibilities:
- Support daily property operations, leasing, resident relations, and administrative functions.
- Deliver personalized, professional, and responsive service to residents and guests.
- Assist with team leadership, staff training, scheduling, and performance.
- Conduct property inspections to ensure the community consistently meets luxury standards.
- Assist with budgeting, financial reporting, collections, and expense management.
- Coordinate with vendors, maintenance, and service providers to ensure quality and timely completion of work.
- Handle resident concerns and escalated issues with professionalism and discretion.
- Support resident retention, events, and community engagement initiatives.
- Ensure compliance with company policies, safety standards, and applicable regulations.
Qualifications:
- 2+ years of property management, luxury residential, or hospitality experience.
- Strong leadership, communication, and organizational skills.
- Exceptional customer service and attention to detail.
- Professional presence with a luxury hospitality mindset.
- Proficiency with property management software such as RealPage. (preferred)
Benefits:
- 30% housing discount
- Health Benefits (medical, vision, dental)
- Paid holidays
- Sick days
- Personal Time Off Hours
- Tuition reimbursement
- 401K plan